Preorder procedure
When preordering a product, you have the option to either
(1) Make a full payment upfront at the time of preordering
or
(2) Make a deposit payment initially and then settle the remaining balance at a later date:
Step 1 – Deposit: Customers have the option to secure their preorder by making a deposit, which only covers a portion of the total cost and does not include shipping fees.
Step 2 – Balance payment: Our team will notify customers via email and through our Facebook group when the balance payment is due. At this time, an estimated shipping cost will be charged. Customers are given a 2-3 week window to complete the balance payment. If the payment is not received by the deadline, the preorder will be canceled and the initial deposit will not be refunded.
